Privacy Policy

Information We Collect

When you use our services, we collect the following information:

• Contact Information: Name, email address
• Project Information: Your app URL, problem description, authorized source-code ZIP uploads, and any additional project materials you choose to provide
• Diagnostic Records: Scan observations, reviewer findings, report status, and communications about your project
• Payment Information: When checkout is available, payments are handled by a third-party payment processor; we do not ask you to send card numbers in the diagnostic form

How We Use Your Information

• To provide the agreed-upon rescue and completion services
• To communicate about your project status and deliverables
• To process payments and maintain business records
• To improve our services and customer experience

Data Storage & Security

Project submissions and diagnostic records are stored and processed using our app's hosting and service providers. We restrict access to the materials needed for the requested review. No internet-based system can promise absolute security. Please remove live credentials, private customer data, and other unnecessary sensitive information before uploading a source archive.

Your Application Data

• You retain full ownership of your application and its data
• We examine only the materials, public pages, and private access you authorize for the agreed review
• Uploaded project materials and saved reports may remain in our service storage after review; contact us to request deletion, subject to required recordkeeping and platform limitations
• We use submitted project materials to perform and document the requested diagnostic or repair work, not to make changes to your app without permission

Data Retention

We retain diagnostic records and contact information as needed for service delivery and business records. Stored source uploads and reports are not necessarily erased automatically when a review ends. You can request access, correction, or deletion by emailing our team; some records may need to be kept for legal or accounting purposes.

Third-Party Services

We use the following third-party services that may collect data:

• Service providers: Other services may be used for communications or scheduling when you choose to use them
• Stripe: For payment processing when checkout is enabled
• Base44: For hosting app functions, forms, diagnostic data, private uploads, and agreed project access

Each service has its own privacy policy governing data use.

Cookies & Tracking

Our website and service providers may use essential session storage, basic operational diagnostics, and security logs to run the service. We do not sell customer data or intentionally use advertising cookies.

Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of future communications

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date.

Contact

For privacy questions or data requests, email our team